Cannabis, a web-based platform owned by Ananta Hemp Works Solutions Private Limited, having its registered office at K185/1, Sarai Jullena Okhla Road, Near Surya Hotel, Delhi-110025 (“we”, “us”, “our”), collects,
uses, shares and processes your (“User”,
“Patients”, “you”, “your”)
information in relation to your access of its website namely https://consultcannabis.in/ (“Website”).
let us know if you have any queries. If you do not agree with the following
privacy related terms, please do not access the Website. If you continue to use
our Website which includes our online customers. We consider your
express and free consent for the aforementioned and below mentioned collection,
does not apply to information we collect by other means (including offline) or
from other sources.
User understands, agrees
and acknowledges that we are an intermediary which facilitates the online
medical consultation for Ayurvedic medicines between third party doctors
enlisted on the Website and Users and any such services availed on the Website
shall be a bipartite transaction between the third-party doctor and the User
and we shall not be a party to the same. We accordingly disclaim any and all
liability in respect of the claims that may be made by the User with respect to
the services provided by such third-party doctors.
is personal data and what information do we collect?
Data: It pertains to information that can be used
to directly or indirectly identify you, either from that information alone or
from that information combined with other information we have access to. When
you visit our Website, we collect different kinds of personal data from or
about you, which are;
Data you provide:
you visit our Website, we may collect data that you provide like, name, age,
gender, mobile number, email id, illness type, medical history, past experience
of using cannabis, drug history etc. We may collect data when you participate
in an online survey, and along with the data you provide, we may also collect
information related to the type of device you use, its IP address, the type of
internet browser you use, your operating system (iOS or android), GPS location,
and Billing information:
might collect your billing name, billing address, and payment method when you
book a consultation. We never retain your credit card number or credit card
expiry date or other details pertaining to your credit card on our Website.
Credit card information will be obtained and processed by our online
payment partner Razorpay, PayTm, Paykun.
collect the information you post in a public space on our Website or on a
third-party social media site belonging to consultcannabis.in.
We are committed to ensuring the privacy
and integrity of your data and accordingly supplement the data protection
requirements under law with additional good practice modalities. The
use of information collected through our Platform shall be limited to the
Embedded content from other websites
Articles on the Website may include embedded content (e.g. videos,
images, articles, etc.). Embedded content from other websites behaves in the
exact same way as if the visitor has visited the other website.
additional third-party tracking etc.
by and/or operated by third parties, or such third parties’ practices, even if
they use or access our technology to store or collect information. To
embedded content, kindly review their respective privacy policies.
how long do we retain your data?
store your information with us and remove it when we receive a request to
actively forget your information or until such time that we require it for the
with our legal obligations.
For users that register on our Website (if any), we also store the
personal information they provide in their user profile. All users can see,
edit, or delete their personal information at any time. Website administrators can also see and
edit that information.
In a certain situation, if we suspect you of committing fraud or
violating our terms, then we may be required by law to retain some information
about you, to the extent permitted by law.
What rights do you have over
You have the right to access, correct, or delete the personal data
that we collect. You have the right to rectification, which is if you think
that any data we have about you is incorrect, you can contact us to update your
information and keep it accurate. You can also request that we erase any
personal data we hold about you. This does not include any data we are obliged
to keep for administrative, legal, or security purposes. You have the right to
exercise any of these rights by contacting our Grievance Officer on firstname.lastname@example.org.
Officer is identified in terms of applicable Indian laws including the
Information Technology Act, 2000 and the Information Technology (Reasonable
security practices and procedures and sensitive personal data or information)
Rules, 2011 framed thereunder and the Consumer Protection Act, 2019, and the
Rules enacted under those laws.
WHY IS YOUR INFORMATION BEING
Your personal data will be collected for the purpose of
enabling third-party doctors empaneled on the Website to provide consultation
services to you. We might use your information to
customize your experience with us. This could include displaying content based
upon your preferences.
We use the information for marketing purposes. We
might send you information about special promotions or offers. These might be
our own offers or products, or third-party offers or products we think you
might find interesting.
We use the information to send you transactional
might send you emails or SMS about your account or service(s) that you avail
through the Website.
To stop receiving our
promotional emails, please click on unsubscribe link which is in end of every
email . It may take up to 10 (ten) days to process your request. Even if
you opt-out of getting marketing messages, we will still be sending you
transactional messages through email and SMS regarding the services you avail.
do we share your information with?
ensure that your personal data is shared only for the limited purposes as
with irrelevant third parties and only the team of Consult Cannabis such as its
employees and the below mentioned parties have access to the personal data:
Third-Party Empaneled Doctors: We share your personal data with third-party doctors who
are empaneled on the Website for providing medical consultation for Ayurvedic medicines.
Service providers: We may share your information
with companies/third-parties who help us manage our online registration process,
payment process, Website hosting, email service(s), auditing, promotional
activities, transactional message process, etc. Some vendors may be located
outside of India. These third-party service providers have access to personal
information which is needed to perform their functions, but may not use it for
7.3 Court of Law/ Indian Government/ Regulatory: We
may share information to respond to a court order or summons, or when we are
investigating a potential fraud. We may also share your information with the
Indian Government/ Regulatory, if instructed by them or as required by the
applicable Indian laws or in order to protect our legal interests.
Successor to all or part of our business.
In a situation where we are selling our business or a part of our business, we
may share our Patients list and personal information as part of that
medical consultation on ayurvedic medicines is intended for adults only.
Accordingly, we do not knowingly collect, use, or disclose data from people
under the age of 18 years. If we learn that we have collected the personal data
of a person below the age of 18 years, we will take steps to delete the data as
soon as possible. Please immediately contact us if you become aware that
anybody under the age of 18 years has provided us with personal data.
If you click on one of the links to third party websites, you may
be taken to websites we do not control. This Policy does not apply to the
carefully. We are not responsible for these third party sites.
to this policy
effective date as set out on the Website. We encourage you to periodically
review this page for the latest information on our privacy practices. Your
continued use of the Website will be taken as an acceptance of the updates
If you choose to visit the Website, your visit and any dispute
conditions. In addition to the foregoing, any disputes arising under this Privacy
Policy shall be governed by the laws of India and be subject to the exclusive
jurisdiction of the courts at New Delhi.
12. Your data is important to us
understand how important your data is for you. We or any other person on our
behalf shall not publish your information. We are concerned with protecting
your data and privacy and take all requisite and reasonable steps for such
protection, however, we cannot warrant the security of any information you
transmit to us or guarantee that your information with us may not be accessed,
disclosed, altered, copied or destroyed by breach of any of our industrial
standard physical, technical or managerial safeguards.
attempted to answer all your questions. However, if you have questions or